Privacy Policy

1. Introduction

Yalainsights ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following personal data:

• Personal Identification Information: Name, email address, phone number.
• Business Information: Company name, industry, company website URL.
• Technical Data: IP address, browser type, time zone settings, operating system.
• Usage Data: Information about how you use our website and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us.

3. How We Collect Data

• Direct Interactions: Filling out forms on our website, corresponding via email or phone.
• Automated Technologies: Cookies and similar tracking technologies when you interact with our website.
• Third Parties: Analytics providers like Google Analytics.

4. How We Use Your Personal Data

We use personal data for the following purposes:

Service Delivery: To provide and manage our services.Communication: To contact you regarding your enquiries or our services.Marketing: To send you information about our services and updates that may interest you (with your consent).Website Improvement: To analyse how users interact with our website.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for us to process your personal data.
• Contractual Necessity: Processing is necessary for the performance of a contract with you.
• Legal Obligation: To comply with legal or regulatory obligations.
• Legitimate Interests: Processing is necessary for our legitimate interests, provided that your fundamental rights do not override those interests.

6. Data Sharing and Disclosure

We may share your personal data with:

Service Providers: Third parties who provide services on our behalf.Legal Obligations: When disclosure is required by law or necessary to protect our rights.Business Transfers: In the event of a merger, sale, or asset transfer.

We do not sell personal data to third parties.

7. International Transfers

Your personal data is stored and processed within the UK. If data is transferred outside the UK, we ensure appropriate safeguards are in place in compliance with data protection laws.

8. Data Security

We have implemented appropriate security measures to prevent personal data from being accidentally lost, used, or accessed unlawfully. Access to your personal data is limited to authorised personnel only.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

10. Your Rights

Under data protection laws, you have the right to:

Access: Request access to your personal data.Rectification: Request correction of inaccurate or incomplete data.Erasure: Request deletion of your personal data.Restrict Processing: Request suspension of processing your personal data.Data Portability: Receive a copy of your personal data in a structured format.Object: Object to processing based on legitimate interests or for direct marketing.

To exercise your rights, please contact us at [email protected].

11. Cookies

Our website uses cookies to distinguish you from other users and improve your experience. For detailed information, please see our Cookie Policy.

12. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites.

13. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date.

14. Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact:

Yalainsights

Email: [email protected]